Field Service Technician - Algonquin, IL


Are you ready to take the next step in your career with a globally recognized company? Are you an expert in repair and maintenance? Does the idea of troubleshooting interest you? Are you driven to deliver world class customer service? If you answered "yes" to any of the above questions then Chicago Office Technology Group (COTG), a Xerox Company is the employer for you!

Our Field Service Technicians provide top-notch customer service on-site as you diagnose, analyze, repair and maintain Xerox branded and other office product equipment. Provide instruction to customers showing them how to correctly use our equipment and decrease future needs, making you a true asset to your customers. Assume ownership of customer issues and follow through until issues are resolved. You would maintain parts and supplies in your vehicle in order to have the right tools on hand to solve customer problems.

Desired Skills and Experience

  • Prior experience in maintenance and repair of copier office equipment preferred.
  • Independent and team work skills
  • Ability to multi-task
  • Self-motivated and well organized
  • Excellent oral and written communication skills
  • Technical and mechanical aptitude


  • Valid driver's license and minimum levels of auto insurance coverage
  • Must have reliable vehicle (mileage is reimbursed)
  • Associates degree in electronics or electrical engineering preferred, but equivalent job related experience may be substituted

COTG-Xerox is an EOE M/F/D/V

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